Effective Date: 24 June 2026
Microfix (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.
Microfix provides professional computer and laptop repair services throughout Kidderminster, Stourport, Bewdley and the surrounding areas.
If you have any questions about this Privacy Policy, please contact us using the details on our Contact page.
When you contact us or request a repair, we may collect the following information:
We do not intentionally collect sensitive personal information unless it is necessary to provide the repair service you have requested.
We use your personal information to:
We only collect information that is necessary to provide our services.
We process your personal information under one or more of the following lawful bases:
We value your privacy and do not sell your personal information.
We may share your information with trusted third-party service providers where necessary to deliver our services, including:
We may also disclose information where required by law.
We take appropriate technical and organisational measures to protect your personal information against:
While no online system can ever be completely secure, we continually work to protect the information you provide.
We only retain your personal information for as long as necessary to:
When your information is no longer required, it will be securely deleted or destroyed.
We understand that your computer or laptop may contain personal information. We do not intentionally access, copy or inspect your personal files unless it is necessary to diagnose or repair the fault you have asked us to fix.
Any access is limited to the work required to complete the repair, and all customer data is treated as strictly confidential.
Our website may use cookies to:
You can control or disable cookies at any time through your web browser settings.
Under UK data protection law, you have the right to:
To exercise any of these rights, please contact us using the details on our Contact page.
Our website may use trusted third-party services including:
These providers only process the information necessary to deliver their services on our behalf.
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
Any updates will be published on this page together with the revised effective date.
If you have any questions about this Privacy Policy or how we process your personal information, please contact Microfix using the details provided on our Contact page.
If you are unhappy with how your personal information has been handled, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
ICO Website: https://ico.org.uk/
Computer & Laptop Repairs in Kidderminster and surrounding areas. Collection and return service available.
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